Refund policy

Sale items and custom orders are final sale. We do not refund shipping charges.

For return-eligible items: If you are not 100% satisfied with your order, be assured that, with your assistance, we will resolve the problem quickly and easily. We will promptly issue a refund, credit, or replacement, whichever you prefer. To initiate a return, please email us at sales@verticalathletics.com. To ensure that your returns are handled quickly and effectively, please be sure to provide your order number and a brief reason for the return. No credit or returns are accepted after 30 days from your order date.